BERAN, T.; VIOLATO, C.; KLINE, D. What’s the “Use” of Student Ratings of Instruction for Administrators? One University’s Experience. Canadian Journal of Higher Education, [S. l.], v. 37, n. 1, p. 27–43, 2007. Disponível em: https://www.cjhe.test.sfulib7.publicknowledgeproject.org/index.php/cjhe/article/view/183545. Acesso em: 2 may. 2026.