ALY, I. M.; GOWING, M. P. S. Communications Apprehension: A Note About Ethnic Diversity. Canadian Journal of Higher Education, [S. l.], v. 31, n. 1, p. 209–237, 2001. Disponível em: https://www.cjhe.test.sfulib7.publicknowledgeproject.org/index.php/cjhe/article/view/183383. Acesso em: 3 may. 2026.