O'REILLY, R. R. Review of Communication Skills for Department Chairs. Canadian Journal of Higher Education, [S. l.], v. 28, n. 1, p. 132–134, 1998. Disponível em: https://www.cjhe.test.sfulib7.publicknowledgeproject.org/index.php/cjhe/article/view/183315. Acesso em: 4 may. 2026.